Shipping & Returns
📦 Shipping Information
Delivery Areas
We ship to all countries in Europe. Whether you're a professional salon in Sweden or a nail enthusiast in Germany – we've got you covered!
Shipping Costs
| Region | Up to 1 kg | 1-2 kg | 2-5 kg | Delivery Time |
|---|---|---|---|---|
| Sweden | 49 SEK | 69 SEK | 98 SEK | 2-3 business days |
| Scandinavia (Norway, Denmark, Finland) | 99 SEK | 139 SEK | 189 SEK | 3-5 business days |
| Baltics (Estonia, Latvia, Lithuania) | 119 SEK | 159 SEK | 219 SEK | 4-6 business days |
| Central Europe (Germany, Poland, Netherlands, Belgium) | 139 SEK | 179 SEK | 249 SEK | 4-6 business days |
| Rest of Europe (France, Spain, Italy, etc.) | 169 SEK | 219 SEK | 289 SEK | 5-7 business days |
🎁 FREE SHIPPING in Sweden on orders over 2000 SEK!
For parcels over 5 kg, shipping cost will be calculated individually. Please contact us for a quote.
Shipping Partners
We work with trusted carriers including Postnord Bring Parcel and DPD to ensure your products arrive safely and on time. You'll receive a tracking number as soon as your order ships.
Processing Time
Orders are typically processed and shipped within 1-2 business days. You'll receive a confirmation email with tracking information once your package is on its way.
🔄 Returns & Exchanges
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 14 days of receipt.
Return Conditions:
- Products must be unused and in original packaging
- Please include your order number with the return
- Customer pays return shipping costs
How to Return
Contact us at [email protected] with your order number
Pack the items securely in their original packaging
Ship the return to:Golden Fox Beauty Shop
Golden Fox Beauty, Hammarby alle 32, 12061 Stockholm, SwedenOnce we receive and inspect the return, we'll process your refund within 5-7 business days
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at [email protected]. with photos. We'll arrange a replacement or refund at no cost to you – including return shipping.
📞 Questions?
If you have any questions about shipping or returns, feel free to contact us:
- Email: [email protected].
- Instagram: @goldenbeautyshop
We're here to help! 💛